BEWARE:  Phone Scams and Water Utility Impersonators

Please be aware that individuals may try to impersonate Valley Center Municipal Water District staff in person or over the phone. Be advised that our staff does not solicit credit card or any personal information by phone. The District will not demand immediate payment of your water bill by credit card over the phone. Beware as this is a tactic used by phone scams. If you are unsure whether a call you receive is legitimate, please do not provide any credit card information or personal information.

All of our employees carry a district employee badge, wear a district issued uniform and drive trucks with a district logo so they can be easily identified as Valley Center Municipal Water District employees. If you suspect an impersonator is near your home, please call local law enforcement immediately.

To verify the authenticity of anyone claiming to be a representative of Valley Center Municipal Water District, customers are encouraged to ask for proper identification or call the office at 760-735-4500.

Americans can continue to use and drink water from their tap as usual. The U.S. has strong regulations that require treatment at public water systems to remove/kill pathogens, including viruses like Coronavirus. The risk of contamination to tap water is low per World Health Organization (WHO). For more information visit the EPA Coronavirus website: epa.gov/coronavirus

Customers can expect no disruption of service associated with the Coronavirus. The Valley Center Municipal Water District Board and staff are committed to providing safe and reliable water and wastewater services to meet your public health and safety needs during this difficult period.


The San Diego County Water Authority adopted the Permanent Special Agricultural Water Rate (PSAWR), to replace the previous Transitional Program (formerly TSAWR).  The PSAWR Program provides a water rate discount and is open to enrollment for qualified participants.

More information on program eligibility, enrollment instructions or for the enrollment application form.